Terms & Conditions

Thank you for accessing www.lakesluxuries.co.uk (the “Site”).

When you use the Site, these terms of use (these “Terms of Use”) apply, whether you access or use the Site as a guest or as a registered user. Use of the Site includes accessing, browsing, or registering to the Site. Please read these Terms of Use carefully before you start to use the Site.

By using the Site, you confirm that you accept these Terms of Use and that you agree to comply with them. If you do not agree to these Terms of Use, you must not use the Site.

Please note that we keep these Terms of Use updated and we amend them from time to time, so remember to check back in before you use the Site, as the latest set will apply.

Please note that all orders and purchases made on the Site will also be governed by the Purchase and Sale Terms and Conditions.

Use of the site

The Site is made available free of charge for your personal use subject to these Terms of Use. You may not use the content of the Site for any commercial purposes whatsoever.

misuse or tamper with the Site (e.g. hack, introduce viruses, trojans, worms, logic bombs or other technologically harmful material or carry out denial of service attacks etc.)

use the Site in any way that breaches any applicable local, national, or international law or regulation;

use the Site in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

use the Site for the purpose of harming or attempting to harm minors in any way;

to send, knowingly receive, upload, download, use or re-use any material which does not comply with our user generate content guidelines; or<

use the Site to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).

We may end or restrict your use of the Site, without warning and without liability to you or any third party. You understand that we have the sole right to determine in our reasonable discretion whether you are engaging in any unauthorized activity and/or violating any term or conditions of these Terms of Use.

Availability of the site and accessing the site

You are responsible for making all arrangements necessary for you to have access to the Site.

Although we aim to offer you the best service possible, the Site, or any content on it, may not always be available or remain uninterrupted. Please note that we may suspend or withdraw or restrict the availability of all or any part of the Site for business and operational reasons without notice (e.g. for repairs, maintenance and/or updates). We will attempt to restore the service as soon as it reasonably can. Except where required by applicable law, we will not be liable to you if for any reason the Site is unavailable at any time or for any period.

We use reasonable efforts to ensure that the Site is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of the Site (including any content on it or any Site accessible from it) will not cause damage to your computer or other device. You should use your own virus protection software. Except where required by applicable law, we are not liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Site.

User generate content

You agree that we may use your comments, reviews, feedback, suggestions, or questions, and any other submissions disclosed, submitted or offered by you on or through the Site (collectively, “Submissions”) without compensation, acknowledgement or payment to you, for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and services and creating, modifying or improving the Site or other products or services. When you make a Submissions (other than your personal data which is subject to our Privacy Notice), you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferrable license to use reproduce, distribute, prepare derivative works and display the Submission in connection with our business, including in order to promote our sites or our business. You also grant us the right to sub-license your content to third parties on the same terms granted by you to us.

Submissions should not include:

abusive, offensive, or otherwise inappropriate language;

profanity, blasphemy, spiteful, racist, sexually explicit, sexually gratuitous or discriminatory comments or content that might be considered to be harassment, abuse or threats against the personal safety or property of others;

comments about other reviewers or bloggers;

remarks that repeat criminal accusations, false, defamatory, or misleading statements;

material which impersonates others or personal information about anyone, including yourself, such as phone numbers, postal addresses or credit card numbers;

spam or advertising; or

HTML code, computer script or Site URLs.

We, in our absolute discretion, reserves the right to not publish any Submission or remove it, take any appropriate action if deemed necessary or remove reviews which do not comply with the rules above.

Please note that the views expressed in Submissions are the opinions of those users and do not represent the views, opinions, beliefs or values of Lakes Luxuries or any of its group companies.

Electronic communications

By using the Site, you agree that we may send you operational messages. You consent to receiving operational electronic communications and notices from us. You agree that any notice, agreement, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

No reliance

The Site and the Material is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our sites. Although we make reasonable efforts to update the information on the Site, we make no representations, warranties or guarantees, whether express or implied, that the Site or the Material is accurate, complete or up-to-date. Please note that while we have tried to accurately display the colours of our products, the actual colours you see will depend on your monitor and may not be accurate.

Exclusions of liability

We exclude all representations, warranties, conditions, and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Terms of Use or your use of the Site.

These exclusions shall be governed by and construed in accordance with English law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

Nothing in these Terms of Use shall exclude or limit our liability for personal injury or death caused by our negligence or for fraud. In addition, these Terms of Use shall not limit or exclude any other liability that we are not permitted to limit or exclude under applicable law.

Links to other sites; links to this site

he Site may include links to third-party Sites. These links are provided for your information only. We do not control and are not responsible for the content or privacy policies of any linked site, and the inclusion of any link on the Site does not imply our endorsement or approval of it. We are not responsible for the content, the materials, the accuracy of the information, and/or the quality of the products or services provided by, available through, or advertised on these third-party Sites.

You may link to this Site, as long as you do so in a way that is non-commercial, is fair and legal, and doesn’t damage or take advantage of our reputation. You may not link in a way that suggests any form of approval or endorsement by us where none exists. The Site may not be framed on any other site without our permission.

We reserve the right to withdraw linking permission without notice.

Governing law

These Terms of Use and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms of Use or their subject matter or formation or the use of the Site shall be governed by and construed in accordance with the laws of England and Wales, subject only to mandatory provisions of consumer law in the country in which you reside.

You agree that the courts of the country in which you reside shall have non-exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Site, these Terms of Use or their subject matter or formation. Alternatively, you may raise the dispute with an alternative dispute resolution body via the EU Commission's Online Dispute Resolution Body.